Identifying Missing Records

Finding Missing Records: Our Expert Approach


Never miss any crucial medical records! Get all the documentation you need to develop your case!

Having trouble accurately accounting for medical records or finding the right providers on a chart that pertains to the case at hand? A missing medical record can change the outcome of a case. This is what our experts excel in – reviewing the entire corpus of medical records and identifying missing records, if needed go back and request the records. We understand the importance of completed, chronology with all pertaining information.

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At Managed Outsource Solutions (MOS), our experienced medical document reviewers can help identify any missing medical records at an early stage itself so that the medical record review process is smooth and flawless. Let us help you be completely prepared for your case by identifying missing records, collecting and completing the chart properly.

Medical Records Review and Management


While investigating a clinical negligence claim or a workers’ compensation case, the first step is to obtain the claimant’s medical records and review them. Along with providing diverse medical review services including medical case indexing, chronologies, hyperlinking and bookmarking, our team takes effort to –

  • Identify all relevant providers, dates of service, and follow-up appointments
  • Improve the chart system
  • Search for records based on case type

A thorough review enables us to identify missing medical documentation.

  • Medical bills and gaps in treatment are matched against the available records
  • A complete list of missing medical records that are to be retrieved is forwarded including dates, providers, type of record, and their significance in case analysis
Medical Records Review and Management

Missing records may include:

  • History and physical examination notes
  • Investigation results and radiology reports
  • Operating notes (mostly handwritten ones)
  • Anesthetic notes
  • Serious incident reports
  • Root cause analysis reports
Based on our findings, we will provide you with a report listing in tabular form details such as:

  • The type of records needed – whether office visit report, procedure report, operative report, physical therapy record, and so on
  • Hospital/medical service provider
  • Date/time duration
  • Why the records are needed

Why Choose MOS?

Skilled medico-legal team of reviewers

30-50% cost savings

Strict quality assurance protocols

Faster turnaround time

Round-the-clock customer support

Get to know more about our medical record retrieval and review services!

We will ensure that you do not miss out on any important medical evidence needed for your case. Call our toll-free number 1-800-670-2809!