Based in the United States, Managed Outsource Solutions (MOS) is a reputable outsourcing company with extensive experience in providing quality medical record review solutions for medico-legal clients and other businesses.
In today’s podcast, Julie Clements, one of our Chief Solutions Officers, discusses “The Anatomy of a Medical Record Summary”.
Hello, my name is Julie Clements and I am a Chief Solutions Officer here at Managed Outsource Solutions. Today, we are going to talk about the anatomy of a medical record summary.
0:10 – Medical record summary and medical chart review – Introduction
The medical record summary and medical chart review is an essential service to both legal and healthcare industries. This involves analyzing voluminous medical charts and categorizing them based on service providers and content, or any other preferred category. The medical summary prepared is useful in litigation, healthcare and insurance claims processing. This service is provided by medical claims review companies where trained medical professionals review the medical records and interpret the data contained. Now, the latest advanced technology is used to ensure easy access to the medical data required.
0:43 – Summarizing Medical Records – Key Concerns
Summarizing medical records requires professional expertise because –
- There is a really complex medical language involved and a non-medical person may not be able to interpret it correctly.
- Another major concern with medical records is that some of these may be handwritten with a number of medical abbreviations.
- Attorneys and their legal teams or insurers that need medical data related to a patient claim or a claim will not be able to understand these abbreviations or medical terms pertaining to different medical specialties.
- There may be similar-sounding words that could be misunderstood and wrongly interpreted. So, even minor spelling changes could create some serious issues.
1:22 – Role of Medical Claims Review Company
A specialized medical claims review company would have professional summarizers who are knowledgeable in medical terminology, anatomy, pathology, physiology, pharmacology and related aspects. They also have a clear understanding of all medical abbreviations and symbols. They can correct any spelling mistakes present and prepare an accurate summary. They will review the records and extract only the relevant information from the medical chart.
1:46 – Preparing Medical Summary Report
So, my question is what does the medical summary preparation involved?
- Once all the required medical records are received via a secure file transfer to you this company, what we first do is analyzing and categorizing. So, in this step, each piece of information is analyzed, and categorized based on medical history, complaint, observations, diagnosis, prescribed treatments and so on. This will help visualize the treatment time frame easily.
- The next would be to organize the medical records. So, the medical records are sorted and organized and the summary created by date either forward or reverse, to facilitate easy view of the treatment time frame.
- The next would be to index the records. This involves creating an index of providers, with report types placed chronologically by date in forward or in reverse order.
- Also, we could do hyperlinking. Hyperlinks are provided to the source records from the index and summary page and this could help to facilitate navigation.
- Another reason and the last thing would be to distinct delivery of the records. The final medical summary report is created in the required format, such as Word or PDF, as the client prefers.
2:59 – Medical Case Summary – Can Be Simple or Comprehensive
The medical case summary prepared can be comprehensive or a simple index summary. The former provides a detailed view of the patient’s medical records so that all relevant information is clearly available. This type of summary is very useful for personal injury, toxic tort, and medical malpractice cases. The latter type gives a general view of the medical records. This is a suitable option when you want the records sorted and indexed so that they are easily accessible and available for ready reference. Also, this type of summary is the ideal choice for claim cases with shorter deadlines.
So, as seen above, summarizing medical records is not an easy task and it demands professionalism. When done professionally by a company providing medical record review for insurance companies, the summary will ideally meet the specific purposes of the end user, whether plaintiff or defense attorney handling claim settlement cases. A trained and experienced medical record summarizer ensures that the summary is simple, precise and brief so that the end user can easily understand the crucial medical facts.
To learn about these services, please visit our website at mosmedicalrecordreview.com.