ReviewGenX Terms of Use

These Terms of Use (“Terms”) govern your access to and use of the ReviewGenX platform, including all related software, applications, features, functionality, and services (collectively, the “Platform”), provided by MOS Medical Record Review Services (“Company,” “we,” “us,” or “our”).

By accessing or using the Platform, you agree to be bound by these Terms.

If you use the Platform on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms. In that case, “you” and “your” refer to both you and that organization.

1. Use of the Platform

ReviewGenX is a software platform designed to assist healthcare providers, legal professionals, insurers, and medical review organizations in organizing, structuring, and analyzing medical records. Key functionalities include:

• Uploading and processing digital records including PDFs, scans, and handwritten notes via OCR/ICR
• Generating chronologies, summaries, and structured data extractions
• Workflow automation with AI + human-in-the-loop validation
• Custom reporting, collaboration and audit tracking features

Authorized Use: You may use the Platform only for lawful purposes and in compliance with all applicable laws and regulations, including HIPAA and other healthcare privacy laws. You are responsible for all activities conducted under your account.

Prohibited Uses: Do not use the Platform to:

• Upload unlawful, infringing, or malicious content
• Reverse engineer, decompile, or attempt to extract source code
• Circumvent security protections or access controls
• Share credentials or allow unauthorized access
• Interfere with system performance, integrity, or security

2. Accounts & Security

You must be at least 18 years old and legally capable of entering into binding agreements.
You agree to provide accurate account information and maintain the confidentiality of login credentials. You are responsible for safeguarding your account.

Keep your password confidential. Notify us immediately of any unauthorized access or suspected security breach.

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Medical Records & Data

1. Your Content: You retain ownership of medical records and other data you upload (“User Data”).
   By submitting User Data, you grant us a limited, non-exclusive, worldwide license to host, process, transmit, analyze, and store User Data solely for the purpose of providing the Platform.
2. PHI and HIPAA: Where applicable, ReviewGenX acts as a Business Associate under HIPAA. Processing of Protected Health Information (PHI) is governed by a separate Business Associate Agreement (BAA), which is available upon request.
   Nothing in these Terms modifies or replaces the BAA where applicable.
3. AI-generated Outputs: The Platform may generate chronologies, summaries, structured extractions, and analytical outputs using artificial intelligence.

   You acknowledge that:

   • AI-generated outputs may contain inaccuracies or omissions
   • Outputs require independent professional review and validation
   • The Platform is a support tool and does not replace clinical, legal, or professional judgment

   You are solely responsible for verifying all outputs before relying on them for clinical, legal, regulatory, or case-related purposes.

4. No Medical or Legal Advice: The Platform does not provide medical advice, legal advice, diagnoses, treatment recommendations, or professional opinions. All outputs are informational tools intended to support qualified professionals.

4. Human-in-the-Loop Features

Certain Platform features may incorporate human review, validation workflows, or quality checks.

You acknowledge that:
 

• Human oversight enhances but does not guarantee accuracy
• Defensible outcomes depend on appropriate professional supervision
• Final responsibility for interpretation and decision-making remains with you
• The Platform provides tools to support review processes; it does not assume responsibility for professional determinations.

5. Intellectual Property

1. Our Rights: ReviewGenX software, algorithms, workflows, and platform design are proprietary. We grant a limited, non-transferable, revocable license for your use during your subscription.
2. Your Feedback: Suggestions for improvements become our property (no compensation).
3. Outputs: AI-generated summaries and chronologies you create are yours to use, subject to our underlying technology license.

6. Subscriptions & Payments

If you purchase paid features, you agree to the terms of the applicable pricing plan. All fees are non-refundable unless otherwise specified. We reserve the right to change fees upon notice.

7. Intellectual Property

All intellectual property rights in the Platform (including code, algorithms, content, and documentation) are owned by ReviewGenX or its licensors. Except for the license granted above, no rights are transferred to you by these Terms.

8. Disclaimers

1. AS IS BASIS: Services are provided “AS IS” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.
2. AI Limitations: AI may misinterpret unclear records. Outputs require human verification. We disclaim liability for errors, omissions, or inaccuracies in AI-generated outputs.
3. No Guarantee of Results: ReviewGenX accelerates workflows but does not guarantee case outcomes, regulatory compliance, litigation success, or business results arising from the use of the platform.

9. Limitation of Liability

To the maximum extent permitted by law, in no event shall we be liable for indirect, special, incidental, punitive, or consequential damages, including loss of data or profits, arising out of or related to your use of the platform.

Our maximum aggregate liability shall not exceed the amounts you paid to us in the six (6) months prior to the claim.

10. Indemnification

You agree to indemnify and hold harmless the Company from any claims, damages, liabilities, costs, or expenses arising out of:
 

• Your User Data
• Your misuse of the Platform
• Your violation of applicable laws or regulations
• Your breach of these Terms

11. Termination

We may suspend or terminate your access to the Platform if you breach these Terms. Upon termination, your right to use the Platform ends, and we may delete or restrict access to Your Data as described in our Privacy Policy.

Sections that survive termination include Ownership, Disclaimer, Liability Limitations, Indemnification, Governing Law, and Dispute Resolution.

12. Governing Law and Disputes

These Terms are governed by the laws of the State of Oklahoma, without regard to conflict-of-law principles.

Any dispute arising under these Terms shall be resolved in the federal or state courts located in Tulsa, OK, and you consent to personal jurisdiction in those courts.

13. Changes to Terms

We may update these Terms from time to time. Updated Terms become effective upon posting. Your continued use of the Platform after updates constitutes acceptance of the revised Terms.

14. Contact

If you have questions about these Terms, please contact:

[email protected]
8596 E. 101st Street, Suite H
Tulsa, OK 74133