Why Attorneys and Insurers Are Turning to AI for MSA Record Review

by | Published on Jan 16, 2026 | Medical Record Review

One missed diagnosis in a Medicare Set-Aside record review can lead to a loss amounting to tens of thousands of dollars. Now, here’s the real question: are you cent percent confident with your current MSA record review process that nothing has ever been overlooked?

With settlements now growing more complex and regulatory scrutiny tightening more than ever, attorneys and insurers are rethinking how MSA record reviews should be handled. Manual reviews, once the industry standard, are increasingly struggling to keep pace with data-loaded medical records, aggressive deadlines, and zero-tolerance expectations for compliance errors.

This is where Artificial Intelligence (AI) is stepping in—not as a replacement for expert judgment, but as an efficient accelerator of accuracy, consistency, and defensibility.

In this post, we shall explore why AI for MSA record review is gaining rapid adoption and how it’s reshaping outcomes for legal and insurance professionals.

Understanding the Stakes in MSA Record Review

Medicare Set-Asides are set to safeguard Medicare’s future interests when settling workers’ compensation or liability claims involving Medicare beneficiaries. The intended goal is to accurately estimate future medical expenses related to an injury that Medicare would otherwise have to pay for.

In practice, however, MSA record review is anything but simple. Attorneys and insurers must evaluate:

  • Years (sometimes decades) of medical records
  • Multiple providers and facilities
  • Inconsistent documentation formats
  • Complex treatment histories
  • State-specific workers’ compensation nuances

Even a minor oversight such as missing a prior injury, an ongoing treatment pattern, or a medication trend can lead to:

  • CMS rejections or delays
  • Underfunded MSAs
  • Post-settlement compliance risks
  • Costly disputes down the line

Given what’s at stake, accuracy is no longer an optional criteria but a non-negotiable asset.

The Limitations of Traditional Manual Reviews

Manual MSA reviews rely heavily on human effort, which introduces several challenges:

  1. Volume Overload: Medical records continue to expand in size. Reviewing thousands of pages line by line is time-consuming and mentally exhausting, increasing the likelihood of human error.
  2. Inconsistency across Reviewers: Different reviewers may interpret the same record differently, especially under time pressure. This can lead to variability in MSA recommendations.
  3. Longer Turnaround Times: Settlement negotiations often move quickly, and that means manual reviews can turn to be bottlenecks—delaying case resolution.
  4. Rising Costs: Highly skilled clinical reviewers are essential. However, their time is expensive, and inefficient processes inflate operational costs for insurers and law firms alike.

These limitations don’t mean manual expertise is flawed. They mean it needs support, and that’s where AI excels.

How AI Is Transforming MSA Record Review

AI brings structure, speed, and analytical depth to one of the most data-intensive tasks in the medico-legal space.

  1. Rapid Data Extraction and Organization

    AI systems can ingest massive volumes of medical records and instantly:

    • Identify diagnoses, procedures, medications, and timelines
    • Organize data chronologically
    • Highlight treatment patterns relevant to the injury

    What once took weeks can now happen in hours, minus the fatigue.

  2. Enhanced Accuracy through Pattern Recognition

    AI doesn’t simply read through the content; it also recognizes patterns. It can reveal:

    • Recurring treatments that suggest long-term care needs
    • Gaps between reported and documented care
    • Inconsistencies that may impact future cost projections

    This level of consistency is especially valuable in high-stakes MSA calculations.

  3. Better Compliance Support

    AI-assisted reviews help ensure that:

    • Medicare-covered services are properly identified
    • Injury-related care is clearly distinguished from unrelated conditions
    • Documentation aligns with CMS submission expectations

    The result? More defensible MSAs and fewer downstream surprises.

  4. Faster Turnarounds without Sacrificing Quality

    Speed is of tremendous prominence in settlements along with accuracy. AI accelerates the review process while allowing human experts to focus on validation, interpretation, and strategic insight—where their judgment matters most.

Why Attorneys Are Embracing AI for MSA Reviews

For attorneys, credibility and preparedness are paramount to their review tasks. AI-powered MSA review enables legal teams to:

  • Conduct negotiations with greater confidence
  • Minimize the risk of post-settlement Medicare complications
  • Validate arguments with well-structured, data-backed documentation
  • Manage higher caseloads without compromising quality

By reducing blind spots, AI strengthens an attorney’s ability to protect clients and close cases in their favor.

Why Insurers Are Making the Shift

Insurers operate under intense pressure to control costs while remaining fully compliant. AI-driven MSA review helps insurers:

  • Avoid underfunded or overfunded MSAs
  • Standardize reviews across large claim volumes
  • Mitigate operational costs tied to prolonged manual reviews
  • Improve audit readiness and reporting transparency

In an environment where every dollar counts, smarter reviews translate directly into better financial outcomes.

AI + Human Expertise: The Winning Combination

It is important to understand that AI alone is not the solution. AI is like the medicine that alleviates your concerning symptoms, while review experts are like the doctors who overlook the process and validate everything.

The most effective MSA review models combine:

  • AI for data extraction, pattern detection, and speed
  • Experienced clinical and legal reviewers for interpretation and decision-making

This hybrid approach ensures that automation enhances expertise rather than replace it—resulting in reviews that are both efficient and defensible.

Common Concerns Regarding AI Adoption for MSA Record Review

Despite its benefits, some professionals remain cautious about AI. Common concerns revolve around certain aspects like data security, transparency, and reliability.

Modern AI-driven MSA review solutions are designed with:

  • HIPAA-compliant data handling
  • Audit-friendly workflows
  • Clear traceability from source records to findings

When implemented responsibly, AI doesn’t introduce risk—it reduces it.

Why Partner with MOS Medical Record Review for AI-powered MSA Solutions

Our MSA review solutions are built on a foundation of advanced AI tools combined with seasoned clinical and legal professionals who understand the nuances of U.S. workers’ compensation and liability cases.

What Sets Us Apart?

  • AI-powered Accuracy: Our intelligent systems help surface every relevant detail so that nothing critical is missed.
  • Faster Turnaround Times: Accelerated reviews without sacrificing quality or compliance.
  • Defensible, Audit-ready Outputs: Clear documentation that stands up to scrutiny.
  • Scalable Support: Whether you’re handling a few cases or thousands, our processes scale with your needs.

The Future of MSA Record Review

As medical records become more complex and regulatory expectations continue to evolve, AI adoption will no longer be a differentiator, but an absolute necessity that just cannot be ignored.

Attorneys and insurers who embrace AI-supported MSA review today are positioning themselves to:

  • Scale efficiently
  • Reduce exposure
  • Deliver better outcomes for all stakeholders

The question is no longer whether AI belongs in MSA review, but how effectively it is deployed.

It’s Time to Get Rid of Slow, Tedious Manual Reviews

Benefit from AI for MSA record review that can strengthen compliance and settlement outcomes

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