I have worked with MOS for a couple of years now and have recommended them to every attorney in our firm. Before that, I did my own summaries and hired other agencies to do them. They have bent over backwards when needed to get me what I need when I need it. They have always been receptive to special requests. MOS makes me feel valued as a customer. No one is perfect, of course. But, when there is a problem (seldom as it is), they fix it.